NEW INFO: MEDICAL RECORD REQUESTS

Effective 2/15/2024 we have retained Cariend, a medical records custodian, to
manage the records for the next 7 years.

Cariend is not a medical provider and does not handle billing, medications, or referrals for the closed practice.

Requestors should be prepared to complete the Records Release Authorization Form and provide a copy of government-issued photo ID, as required by HIPAA.

The fastest way to process requests for copies of medical records is to visit Cariend’s website and submit your contact information at the link below – you will then be sent an email with instructions to securely upload your authorization form and ID:
https://www.cariend.com/request-records/

If you do not have access to a computer or internet, Cariend can be reached by phone at
404-991-7080 – please note that HIPAA laws do not allow medical records to be released based on a phone or email request.

If you prefer to mail your completed Authorization Form and Government-issued Photo ID:
Cariend ROI
PO Box 1866
Thomasville, GA 31799-1866

If you have questions about the process, Cariend can also be contacted via email at
Request@Cariend.com. However, you should not send sensitive personal information or request
documents through email.

Thank you,
Harmony Heart Group
2/19/2024